Counterpath Bria 3.1 for Windows User Guide - Enterprise Deplo Instrukcja Użytkownika Pobierz pdf (Strona 12)

CounterPath Corporation

2.7 Troubleshooting

Bria includes these tools for helping you troubleshoot problems:

• You can verify that your microphone, speakers and camera are working and can set the volume to a

comfortable level without having to actually place a phone call.

• You can verify that you are successfully connected to the network.

• While you are on a phone call, you can test the quality of the audio. Note that to perform a valid test, you

should be on an established call (not a call attempt).

• As a final option, you can create logs of your activity and send them to customer support.

See page 69.

2.8 Checking for Bria Updates

Your system administrator should tell you about the policy for checking for and installing upgrades.

To check for updates to Bria, choose Help > Check for Updates. The Auto Update window appears.

• If a new version of the software is available, you can download it from this window.

• If no newer version is available, this window informs you that your version is up to date.

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Counterpath Bria 3.1 for Windows User Guide - Enterprise Deplo Instrukcja Użytkownika Strona 12